NS
Nico S

1 reviews | Active since Oct 2016

01 Oct 2016, 16:58

Pathetic

<p>Can't help with their own products, keep you on the line for over 20 minutes to resolve their ownstuff up. It is not their money beeing wasted. The music you have to lisen too is scratchy and fades in and out. As long as they have your money they don't give a dam about you. Is there no one out there to start an opposition product?</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 07:41
Official

Dear Nico Sinden

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 14:00
Official

Dear Nico Sinden

We sincerely apologise for the bad service received. MultiChoice’s mission is to always strive towards providing a service of world class standards and your recent unsatisfactory experience is regarded with all seriousness.

Please be advised that should your attempts to contact us via the call centre fail, you can also reach us by sending your query to one our social media platform below :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Elna

Best regards,