Pathetic

Would not even give one star for service.

Absolutely pathetic service. We signed up for the Premium Streaming package via their website on 03/06/2023. Payed using our bankcard on the website, money was deducted and was active and could stream. The next day no channels were available and we phoned "customer service". Was advised to send a proof of payment, but you cant get a proof of payment for a online transaction. I sent a screenshot from the banking app, but it is not a valid proof of payment. I used the live chat on the DSTV app, I forwarded my conversation from FNB to them, where FNB says, the cant give a proof of payment for a online purchase, but still, they cannot process it. Must just accept that I have lost R699. Will rather just continue with Netflix and Amazon Prime and spare myself the time and money by dealing with these bunch of imbeciles.