JI
Jody I

1 reviews | Active since May 2016

04 May 2016, 15:44

PATHETIC

most disappointing customer service i have ever experienced.... I have repeatedly sent my proof of payment to the East London branch (the sattelite shop), I have spoken to numerous call center agents and produced my bank statement as proof of payment, yet they still keep disconnecting me... THEY JUST DONT CARE..

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2016, 09:26
Official

Dear Mr JW Inhlenfeldt

Thank you for taking the time to contact us. As per our telephonic conversation we confirm e have escalated your proof of payment to finance department for assistance. Your DStv Compact service has been activated as confirmed until we have receive feedback with regards to your payment. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance. 

@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

 Regards

 Nesta

 

Best regards,