1 reviews | Active since Dec 2017
Pathetic!
I've reconnected my dstv. The advisor told me to pay R13,00 which I did, with no connection. Then I've called again and that advisor told me to pay R54,00, which I did. Still no connection. I called once more and a third advisor told me to send the proof of payment to her. Eventually dstv was active .....for 6 days. This morning, off again with a message that I owe R127 and to pay before 1 January 2018! It is a losing battle against pathetic service!
Dear Anchen
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Dear Anchen
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
Good day Anchen
Thank you for sending us your query.
You'll be please to know that the service is now reconnected.
Please pay an outstanding balance of R43.06 today to keep the service active till 01 January 2018.
Previously, the service was suspended on 07 November 2017 leaving the account with an overdue balance of R179.77. We then received R180.00 to settle the balance owed. Upon the reconnection of service, the reconnection fee and pro rata balance was charged. The payments we received could not keep the active to date. Hence you're required to pay the balance advised.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,
Good day Anchen
Thank you for sending us your query.
You'll be please to know that the service is now reconnected.
Please pay an outstanding balance of R43.06 today to keep the service active till 01 January 2018.
Previously, the service was suspended on 07 November 2017 leaving the account with an overdue balance of R179.77. We then received R180.00 to settle the balance owed. Upon the reconnection of service, the reconnection fee and pro rata balance was charged. The payments we received could not keep the active to date. Hence you're required to pay the balance advised.
Feel free to contact us if you require any further assistance.
Kind regards
Dinah
Best regards,