Pathetic

I hate that I pay for a service I cannot utilise! I paid the exact totals on the 29th of November yet for the 4th time this week I have to call dstv to switch on my services! Then to my to add to my frustration and not to mention the amount of airtime wasted nothing has been sorted and I get put on hold continually. Your call centre agent Shelly was highly unprofessional with no way of speaking or assisting upset clients! I want that call pulled I want this issue sorted ASAP! Ive sent proof of payment more than once how many do you need to send a signal allocate the payment and have a customer happy for what they paid for. I am livid and so annoyed. Common Dstv this is pathetic service seriously!