Pathetic!!!

Well this is just pathetic, DSTV was cut off, I made payment, and now we are sitting here 3 days later and NO ONE can re connect my service. I have now phoned the call center 5 times over the past 3 days, and each time they say the problem will be solved by IT, and they will phone me back.....WELL GUESS WHAT....NO ONE HAS EVEN CALLED ME BACK ONCE!!!, you can pull the recordings of my calls \For Quality purposes""; I am not paying for this;your customer service is pathetic!!!"""