rA
rudi A
1 reviews | Active since Apr 2013
28 Jan 2015, 20:43
pathetic
Its seems multichoice call centre agents are absolute worthless ive had so many account queries and mistakes made by them. I have been harassed with sms that I owe money when my account is paid in full. I have now ultimately been cut off and my account is R100 in positive.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Jan 2015, 19:01Hello rudiandrews,
We apologise for the incorrect sms you have received.
We confirm that your account is paid up until 27 Feb 2015. The sms information may have been printed before you downgraded your service.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We apologise for the incorrect sms you have received.
We confirm that your account is paid up until 27 Feb 2015. The sms information may have been printed before you downgraded your service.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply29 Jan 2015, 19:01
Official
Hello rudiandrews,
We apologise for the incorrect sms you have received.
We confirm that your account is paid up until 27 Feb 2015. The sms information may have been printed before you downgraded your service.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We apologise for the incorrect sms you have received.
We confirm that your account is paid up until 27 Feb 2015. The sms information may have been printed before you downgraded your service.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,