Pathethic servive

With regards to my account i have paid R1000 in July for 3 months and still paid end of August R220 on my family package for 3 months including dec and my account is being disconnected continuosly i kept calling it to sort it out my acc they connect me and the next day disconnect. today i called in and waited 25 mins on the call for a supervisior that did not pick up the phone dstv durban branch not to impressed with the service, i rather change to st****t.