ZA
Zaynab A
1 reviews | Active since Nov 2010
11 Feb 2016, 08:38
Pathethic service from DSTV
I downgraded from premium to compact 3 weeks ago and ever since I have been having endless problems with DSTV. My debit order went off as normal on the first of the month, but my service is disconnected at least twice a week and when you call the helpdesk, they just re-connect the service without giving you an explanation as to what the problem is.<br> The agents have attitude and tell you that they cannot call you back!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
14 Feb 2016, 15:37Hello Zaynie,
We apologise for the inconvenience. We can confirm that the account is active and up-to-date. You previously had an E16 that can be cleared on www.dstv.com.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
We apologise for the inconvenience. We can confirm that the account is active and up-to-date. You previously had an E16 that can be cleared on www.dstv.com.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
DStv (MultiChoice)'s reply14 Feb 2016, 15:37
Official
Hello Zaynie,
We apologise for the inconvenience. We can confirm that the account is active and up-to-date. You previously had an E16 that can be cleared on www.dstv.com.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso
We apologise for the inconvenience. We can confirm that the account is active and up-to-date. You previously had an E16 that can be cleared on www.dstv.com.
Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Kagiso