AC
Amanda C

1 reviews | Active since May 2016

30 Jun 2016, 09:50

PATHETHIC EXCUSE FOR SERVICE

<p>FIRSTLY THE PRICE LOCK DEAL IS A **** WHEREBY WHEN THEY SELL THE PRODUCT & SERVICE THEY SAY ONE THING, BUT WHEN YOU ACTUALLY RECEIVE IT IT'S ANOTHER THING WHEREBY YOU HAVE TO PAY FOR THE INSTALLATION & DOUBLE CHARGE YOU PER MONTH PLUS ONE PAID R149 UPFRONT. I CANCELLED THE DEAL AND MULTICHOICE SENT THE COURIER TO COLLECT THE DSTV EXPLORA, YET THE DEBIT ORDER GOES OFF EVERY SINGLE MONTH!!!!!!! ITS BEEN MORE THAN 4 MONTHS TRYING TO SOLVE THIS BS & ALL MULITHOICE DOES IS SEND A GENERIC RESPONSE & DOES NOT ACTION IT. THINK ITS TIME TO TAKE IT TO THE NEWSPAPERS SO THAT PEOPLE CAN BECOME AWARE OF THE **** THAT MULTICHOICE IS RUNNING AND HOW THEY ARE *****ING UP PEOPLE'S CREDIT RATINGS.</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Jul 2016, 07:27
Official

Good day Amanda

Thank you for bring this matter to our attention.

Please accept our apologies for any inconvenience you have experienced in this regard

We have re-escalated your concerns to our Price lock department for urgent attention.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available

Kind Regards

Rupert