DS
Deeaalon S

1 reviews | Active since Aug 2020

03 Jun 2022, 12:07

pathethic call centre service delivery and poor promises

After my complaint on hello peter about your poor service and lies through your consultants. i received a call on the weekend during late evening regarding the matter. at the time i was driving and signal was bad but your lady didnt bother finding out further of your *****lent activity. i suggest you read my previous complaint as yourl stand in *****lent activity and unfair advice. poor service levels but quick to take my money and didnt do anything that was done as im still not setup from the 2 weeks ago when i asked to upgrade and add on disney plus which is still not active today and the link still has not been sent to me as promised and you guys are still debiting me. sort this out now somebody before i cancel my entire subscription and join disney plus seperately.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2022, 13:57
Official
Hi  Deeaalon Sicard,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team
DS
Deeaalon S's update18 Aug 2022, 02:38
Reviewer Update
Yourl acknowledged nothing and still haven't gotten back to me since this review since the 3 of June 2 months later. Yourl useless and I will keep writing reviews and recommendations for how people don't need dstv. Please get someone to cancel my dstv immediately