Pathelic Service

We have been a customer of DSTV for more than 10 years and just recently was forced to exchange our Dual view PVR for an explora. We then had to buy another explora to have dual viewing but because we also had a HD PVR on our contract we now had to delink it as you are not allowed more than two decoders per contract. All very well. We were then told we could have it on a prepaid basis or a seperate full contract by the installer but when we phoned DSTV to active the HD PVR we discovered it was not worthwhile on a prepaid and requested them to activate it on a separate full premium contract which should have been no problem as we are a long standing debit order customer with a very good track record. But no this is where the employees whom they may be decided to put it on a holiday contract and no end of phone calls and emails back and forth can anybody at DSTV sort it out. They have even gone so far as to cancel my standing contracts debit order and then demanding payment, as well as cutting off our services. All I want is two residential premium contracts and to be paid by debit order. Just when you think they have it right they turned my HD PVR off again and demand payment