CO
Candice O
1 reviews | Active since Oct 2015
04 May 2018, 11:19
Patheic
As discussed telephonically I no longer want to deal with any agent , I please want to speak to your regional manager ,In the meantime I want my services to be active as it was suspended for the 5th time
I also want dstv to reverse the suspension because I am not paying for something I can’t want
Jonny Letsholo – reference ********** 5/I38,
I have also spoke to Mikaila Saunders as well as Siyasanga Ramasodi,
This is my 10th complaint to them via email and my 3rd via hello peter my query is still not solved,
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 May 2018, 12:08Dear Candice
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 May 2018, 12:08
Official
Dear Candice
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 May 2018, 14:00Dear Candice
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
We reconnected your services.
Kind regards
Mirriam
DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 May 2018, 14:00
Official
Dear Candice
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
We reconnected your services.
Kind regards
Mirriam
DStv Hello Peter Team
Best regards,