Patetic service

Absolutely poor service from the call centre.. i spoke to Nokuthula Buthelezi on the 02/10/2018 and she said she will listen to a call between the consultant and I and then I called again on the 07/10/2018 and spoke to Rachael Langa who said she will email Nokuthula to provide me with feedback. Then I spoke to Pamela who is rude and does not allow me the opportunity to speak today and eventually I asked to speak to the head of department and I doubt I will even get a response. Service is absolutely shocking and pathetic. Please can the Head of Department call me today as I am lodging a complaint on Facebook also..

[10/12, 17:12] Pamela Sebowa .. reference no : ********** 0-i41 [10/2, 5:42 PM] ********** ....reference ********** 0i24 [10/7, 9:52 AM]Name : Rachael Langa [10/7, 9:52 AM] reference number: ********** 0-i30 [10/12, 5:06 PM] spoke to Pamela Sebowa .. reference no : ********** 0-i41

Await an urgent response!