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jessica E
1 reviews | Active since Sept 2013
10 Sept 2018, 15:43
Patethic service
Pat ethic service Self Service has been off line for more than 3 weeks. I phone in to complain and they say it is working I should log in and log out .. I have been trying that ridiculous idea since last week and nothing changes.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Sept 2018, 15:56Dear Jessica,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Sept 2018, 15:56
Official
Dear Jessica,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Sept 2018, 16:17Dear Jessica,
Feedback from our Connected services team is that you need to have a Live Chat conversation when you are trying to access the self-service portal.
Our team will try and assist you to establish what the nature of the problem is. We can confirm the self- service portal is functional on our side.
Kindly use this link https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F and at the top right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send an email to ***.
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply10 Sept 2018, 16:17
Official
Dear Jessica,
Feedback from our Connected services team is that you need to have a Live Chat conversation when you are trying to access the self-service portal.
Our team will try and assist you to establish what the nature of the problem is. We can confirm the self- service portal is functional on our side.
Kindly use this link https://now.dstv.com/Home/Login?returnUrl=http%3A%2F%2Fnow.dstv.com%2F and at the top right select Live Chat.
Should you require further assistance, please do not hesitate to contact us send an email to ***.
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,