WS
Wesley S
1 reviews | Active since Mar 2011
07 Dec 2019, 08:25
Password change and contract breach
Please assist with the following. Since joining price lock I have been charged 1 month R904 per month and my premium should be R894. T 3months ago my installment was R1000+ this is not what I signed up for and I have been paying R10 more for a couple of months. The other problem is that I notice that a family member was logged into my account and want to reset my password. Did it more than 3 time but still not working. How do I do this. I have removed their devices but I need to change the password.
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DStv (MultiChoice)'s replyOfficial
09 Dec 2019, 08:40 Dear Wesley J,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
DStv (MultiChoice)'s reply09 Dec 2019, 08:40
Official
Dear Wesley J,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team