CE
Chris E
1 reviews | Active since Sept 2010
04 Mar 2016, 20:39
Passing the buck
Explora was installed last Saturday. Kept having trouble after the installers left. Phoned them on numorous accasions to repair their installation. They promise to come out, but just doesnt pitch on two occasions. DSTV / multichoice just say i must take it up with installers. They appointed the useless installers. DSTV has to send someone out to fix.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Mar 2016, 11:18Hello chriswe,
Please accept our apology for the delayed response.
We tried to contact you today but could not reach you. It was also not possible to access your account with the details provided.
We called and spoke to an installer (Sipho) from Dikarabo RMS Installations. He confirmed that they have been in contact with you and the matter is now resolved.
Please inform us by the return of email to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
We tried to contact you today but could not reach you. It was also not possible to access your account with the details provided.
We called and spoke to an installer (Sipho) from Dikarabo RMS Installations. He confirmed that they have been in contact with you and the matter is now resolved.
Please inform us by the return of email to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply08 Mar 2016, 11:18
Official
Hello chriswe,
Please accept our apology for the delayed response.
We tried to contact you today but could not reach you. It was also not possible to access your account with the details provided.
We called and spoke to an installer (Sipho) from Dikarabo RMS Installations. He confirmed that they have been in contact with you and the matter is now resolved.
Please inform us by the return of email to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
We tried to contact you today but could not reach you. It was also not possible to access your account with the details provided.
We called and spoke to an installer (Sipho) from Dikarabo RMS Installations. He confirmed that they have been in contact with you and the matter is now resolved.
Please inform us by the return of email to *** should you require any further assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
DStv forum
www.dstv.com
Kind regards
Dinah