Part 2 of Incorrectly debited when account should be imactive

<p>Good Day, we solved this issue last week. I was also in credit on my account and the person that i spoke to said that they will transfer money from one account to my residential account. Today i received an sms saying that you have suspended my services and that I need to pay R303.35 immediately and you will reconnect me. What is going on? How can someone tell me that i have a credit on my account and that my premium for Feb is paid, then I get this sms? I am not home to check this, but this better not be the case when I get home as I will definitely disconnect all my services.</p>