(PART 2) MULTICHOICE staff are either TOTALLY *********** or dishonest ******!

Thanks to Hellopeter I finally got a WRITTEN reply to my complaint on going since November 2017.

Yes, Kagiso confirmed once again that Multichoice owe me a refund of R3789.23 (Ref I88) BUT the approval must be agreed to by “our finance team”. Needless to say, I’m still waiting for my credit. Well, Multichoice this is the FOURTH time you have told me that you committed an error and a credit is due but needs approval! Check my references: I47, I51, I71!! Incidentally, with Ref I71, Nontsikelelo confirmed that approval for a refund HAD BEEN GRANTED.

I have consulted with my lawyer, and their advice is to proceed with legal action. Please provide me with the name and address of the person to whom we must issue our letter of demand.

It is clear that despite admitting that you are at fault (4 times) and charging me for a smartcard that I DO NOT HAVE, you will not refund my money. So off we go to court...