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ethandavidsdvaai E

1 reviews | Active since May 2017

19 Sept 2022, 16:53

Painful customer support from DSTV 2nd line support, after being explained the reason why my account was being blocked, I have done the following to get support from their team. 1. Logged a ticket. 2. Escalated the call 24-48 HRS. 3. Fast tracked escalati

DSTV Streaming Issue

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Replies (3)
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ethandavidsdvaai E's update19 Sept 2022, 16:59
Reviewer Update
I am still awaiting feedback no responses received from the assessments department !!!
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ethandavidsdvaai E's update19 Sept 2022, 20:58
Reviewer Update
DStv (MultiChoice)'s reply:

19 Sep 2022, 17:01


Hi Ethan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team
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ethandavidsdvaai E's update19 Sept 2022, 21:26
Reviewer Update
Good day

Please share the latest update

https://multichoiceservicedesk.freshservice.com/support/tickets/***

Call status:

Being Processed since 4 hours 24 minutes