1 reviews | Active since Apr 2017

12 Apr 2017, 14:49

Paid up letter

<p>You have been debiting my account for the last year. last month I made a credit request for home loan and was made aware that, there seems to be money owed by me to multichoice which I wasnt aware off because you debit me. I have since paid that R35. All I need from multichoice is a paid up letter stating account is paid. Thats all. Now it seems I have to move mountains just to get a letter....</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2017, 15:37
Official

Dear #u_Thunyiwe

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2017, 19:28
Official

Dear #u_Thunyiwe

We understand your frustration in this regard. We have referred your compliant to our finance department for urgent assistance.

They will send the letter directly to you within the next 3 days.

Regards

Elna