Paid my account online but not reflecting

Item: DStv (MultiChoice)
Rating: 1
Author: Adele M

I paid my account online in the self-service website using my credit card. But now i recieved an sms saying i am owing and have to oay immediately. I gave proof from my bank showing i paid. What is going on? What should i do?

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 Feb 2018, 15:23

Dear Adele Morrison

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply06 Feb 2018, 15:23

Official

Dear Adele Morrison

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team