SM
Simeon M

1 reviews | Active since Apr 2016

20 Apr 2016, 06:53

Paid my account but still no service

On the 26 of March i paid my dstv for the month of April. My dstv was disconnected on the 7th, i tried to resolve the issue, send proof of payment and still no connection, eventually my dstv was reconnected and disconnected again, once again i send proof of payment and got no reply, i phoned and got it reconnected again. I even send a proof of payment to the consaltend assisting me. This morning my dstv is once again disconnected. I tried contacting absa to reverse my payment as it was made via internet banking, but they could only assist me with a detailed proof of payment that i hsve been sending multichoice but nobody there bothers to respond as they already have my money so why bother giving service.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Apr 2016, 10:14
Official
Hello Simeonmeint,

We have tried to contact you without any success.

Please refer to your personal e mail address for more detail pertaining to your concerns.

Should you require any additional assistance please advise us by using any of the platforms below.

-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***

Regards
Rupert