Paid my account but got disconnected for not paying decorder insurance

<p>I am a premiere subscriber for multichoice, i am paying about R779.00 a month excluding the decorder insurance which is R20. For some reason, i got disconnected for not paying the isurance while my real account of R779.00 was paid fully, what surprises me is that they normally do their disconnections on the 7th day of the following month but in my case i got disconneted on the 16 day of the month because i am owing the decorder insurance. how can you disconnect me for owing decorder insurace not my subscribtion fee which is fully paid? if i decided not to pay the insurance is my risk and they do not have to force me to pay my decorder insurance. as we speak, my R779.00 is gone, i am disconnected and for me to be reconnected they deman R251 which is for the insurance that i do not want. As much as they rip me off with their R779.00 but cutting me of because i was not paying the decorder insurance is unfair, i do not know owe them a cent on my subscribtion fee, it is fully paid. for a week now i am not watching tv, i am waiting for month end to pay that R251 of insurance that i do not want, and i phoned them yesterday to cancel this insurance because is not benefiting me, they said i must pay R251 first before they can cancel the insurance. as i was saying that if my decorder is not insured it is not their problem it is my problem and they have no right to disconnect me if my subscribtion is upto date and not owing them a cent. i am really disappointed with Multichoice, they are fortunate that we have less options when it comes to digital satallite tv and we fall for their ***********. please help hep me and ask them why i am disconnected while my account is upto date.</p> <p> </p> <p>My multichoice account number is ********** 4.</p>