Paid my account and payments not allocated

Item: DStv (MultiChoice)
Rating: 2
Author: Charleen N

I already put in a complaint against multichoice! I paid my account on first of oct at their self help koisk in middelburg and still my payments isn't allocated! It's almost a month later!!! I'm getting ****ed off this is the baddest service I ever have! Please sort out my account!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Nov 2015, 11:17

Hello Zabie00,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Nov 2015, 11:17

Official