HS
Honest S

1 reviews | Active since May 2020

12 May 2020, 14:27

Paid funds into the wrong account

I am beyond frustrated with the Dst vcall centre agents. Today only I have spoken to 5 different consultants the last one being Anele who made me hold for 27 minutes. Today only I recharged with R90 just for one query and finding no joy.

How money agents does it take to transfer funds into the right account, I am about to pull my hair off because I am being made to hold until my call gets cut-off. Dstv is seriously taking its clients for granted, yhoo I am beyond disgusted. Since last Friday I have been sending emails and speaking to *********** consultants. Yhoo Dstv you seriously need a competitor maybe then you will pull up your socks.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 May 2020, 14:59
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team