Paid for services but still nothing nearly 3 weeks later.

Paid for the streaming on the 1st of April. POP was sent to you. You guys have my money but because you cant or wont allocate it to my account I don't have any services, you've admitted to the problem and that I'm right but you've done NOTHING to fix it as I'm still being switched on and off, you've wasted countless hours of my time causing major anxiety and frustration to a point I just want my money back and to be rid of DSTV once and for all! You have 3 subscriptions signed up for my name, there's only 1 that should be there and it should be in credit *simple.