Paid for nothing!!!!

<p>My account was suspended on 6/6/2016, that same morning I made a payment of R 800.00, when I called in, the consultant said I was R10.00 short but I must just send her my proof of payment and then she will reactivate my account. I did do so and my account was reactivated. 4 days after that my DSTV was cut due to non-payment I assumed it was for the R 10 short so I went to PEP and paid R 30. When calling in the consultant said that they havent allocated my payment of R 800.00 yet, they will reactivate and escelate the matter. Today my account was again AGAIN, I dont even want to call in and upset myself because I keep on getting the same answer. I have a bank statement and Proof of payment but the consultants still say are not picking up my payment. I paid it into the same benificery account as I do every month, the only difference is that I paid it from my husbands bank account, you cannot tell me this is the reason for this mess, the only global benificery for DSTV payments is Multichoice Africa PTY LTD. I am seriously upset as I am now sitting without my service again for which I Paid for!!! </p>