SJ
Sonja J
1 reviews | Active since Mar 2015
05 Mar 2015, 11:36
Paid for non-excisting services
o I feel that me as the consumer/customer was not treated fairly and unauthorised/incorrect debit-orders where debited from my account.<br> o I feel that a service was promised to me and I was not able to benefit from the \paid"service.<br> o"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Mar 2015, 21:13Hello sonim8,
We are investigating your query. We will send for the calls on our records and provide feedback soonest.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are investigating your query. We will send for the calls on our records and provide feedback soonest.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
DStv (MultiChoice)'s reply05 Mar 2015, 21:13
Official
Hello sonim8,
We are investigating your query. We will send for the calls on our records and provide feedback soonest.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
We are investigating your query. We will send for the calls on our records and provide feedback soonest.
We sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel