SM
Salimah M

1 reviews | Active since May 2020

08 Nov 2022, 17:54

Paid for NO SERVICE

I have been calling dstv for 4days straight with no assistance. My wifi was disconnected, made payment but still disconnected. I have spent alot of money calling them but nobody has bothered to call me back. They keep "ESCALATING" but nothing is being done. Customer number ***

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Nov 2022, 18:10
Official
Hi Ntombifuthi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
SM
Salimah M's update09 Nov 2022, 19:37
Reviewer Update
No actually it has not been reconnected. I cannot use it during the daytime. My daughter is writing exams and I've been buying data for her extra lessons. This is costing me way more than its worth