SH
Sibongile H
1 reviews | Active since Apr 2013
24 Jul 2015, 10:52
PAID BUT ACC SUSPENDED
I paid my acc on 16 July but multichoice suspended my acc. i called, emailed and even went to their branch in Wonderpark with the proof of payment but still i cant watch tv because they cant locate my payment this is the 2nd day without dstv but i paid a week ago. no reply what so ever.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jul 2015, 12:36Hello bongekile01,
Thank you for bringing your query to our attention.
We apologise for the delay and the inconvenience caused in this regard.
Please refer to your personal email address for a detailed response.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for bringing your query to our attention.
We apologise for the delay and the inconvenience caused in this regard.
Please refer to your personal email address for a detailed response.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply25 Jul 2015, 12:36
Official
Hello bongekile01,
Thank you for bringing your query to our attention.
We apologise for the delay and the inconvenience caused in this regard.
Please refer to your personal email address for a detailed response.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for bringing your query to our attention.
We apologise for the delay and the inconvenience caused in this regard.
Please refer to your personal email address for a detailed response.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah