KN
Khulekani N

1 reviews | Active since Jan 2016

14 Jan 2016, 15:34

Paid and no istalation

I app**** for Dstv at Bridgecity, they then sent me to Umhlanga on 9 January 2016. I was told they would send me the installer number and I could then make arrangements for him to come install the dish. I called them yesterday the 13th Jan. Still no response. Obviously I am excited to get DSTV for the first time and this is just a huge let down. What am I supposed to do about no service?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jan 2016, 15:46
Official
Hello ntshalintshali,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team