1 reviews | Active since May 2016
PAID ACCOUNT and still have disconnected services because they can't find my payment!!!!! WORST SERVICE EVER!!!!
I paid my account on 29 September via Payu method and now they can't find my payment and I send them a payment reference according to bank statement to trace and find out. Still they don't answer emails, call centre can't assist and I HAVE TO SIT WITH DISCONNECTED SERVICES AS PAYING CUSTOMER!!!!! Your system is in error but I have to struggle to get this sorted!!!!!!!! UNACCEPTABLE!!!!!!!!!!
Dear Kobus
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Kobus
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Kobus
We apologise for the inconvenience this has caused .
We are liaising with finance and we'll provide feedback. We have credited your account in the interim to avoid disconnection of services .
We'll keep you posted.
Regards
Girly
Good day Kobus
We apologise for the inconvenience this has caused .
We are liaising with finance and we'll provide feedback. We have credited your account in the interim to avoid disconnection of services .
We'll keep you posted.
Regards
Girly