Package deal messup!!

<p>I have taken the Package of R949.00. It has not been activated yet. But this month I was charged R2400.00.</p> <p>I have made phone call after phone call but still no one has gotten back to me . And the call centre says that they will esculate it to the correct department and they will give me a call. This has not happened. I have also informed them that I wish to cancel the contract rather pay than pay this. I was once agained promised a phone call. No one phoned. The supervisers are never able to talk to you. I am getting nowhere. And the call centre can not assist at all. I have emailed but haven't had any responce.</p> <p> </p> <p>This is really not good service. I need to get this problem solved.</p>