Pacakge reactivated and charged witthout my conset

Item: DStv (MultiChoice)
Rating: 2
Author: sdfdsfs S

Account Number: ***2 ID: *** A couple of months ago I deactivated my DSTV packages. I woke up this morning to find out my package was reactivated and I was billed without my consent. I now deactivated this package again but I am still billed. I am not happy about this at all and will open a case of ***** with the courts if you don't deactivate my account and refund the money you stole from me.

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Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 12:19

Hello diegoa,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 12:19

Official