Overcommitted on rugby broadcast & paying subscribers left wanting!!!

Call reference ***-i4

Family all settled ready to watch SA rugby game. Only reason we got the streaming account was for rugby and then assess if worth keeping from there…

What happens next is error message on all devices “We’re sorry DSTV content is currently not available in your region. ..” and to contact them if I was seeing this message in error.

Call center lady did her best in troubleshooting. Though most of this was obvious to check internet, restart tv, uninstall app, reinstall app, check login detail… The simple point was since Netflix and all other app working fine, obviously not an internet issue. Not sure what my login details have to do with anything when the error, even after reinstalling app, is service not available and not incorrect login details.

All in all. South African family sitting in Gauteng that had South African braai and paid for subscription ended up Netflixing…

All I ask Multichoice is my money back. Quite honestly you can’t fully compensate for the inconvenience but the least is giving my money back.