PB
Pieter B
1 reviews | Active since Mar 2023
11 Apr 2023, 10:42
Overcoming,false advertising
Horrible service from dstv.Im on a price lock with premium and 400gig internet for R999 a month From the beginning you charged me separately and deducted R1499 of my account every month .I'm being over charged for months now and I expect you to credit me for all the months I over paid!!!It's surely not in your best interest to advertise a package for 999 and then charge customers 1499??????How does that work??
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Apr 2023, 12:42Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Apr 2023, 12:42
Official
Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
PB
Pieter B's updateReviewer Update
14 Apr 2023, 09:35I was promised feedback in 24hours.... Now all off a sudden I get threatened by cancellation????DStv you did false advertising of R999 a month and I'm paying R1499 a month,now you threatened me with cancellation if I'm not happy???I'll go to the ombudsman or who ever to get this resolved!
PB
Pieter B's update14 Apr 2023, 09:35
Reviewer Update
I was promised feedback in 24hours.... Now all off a sudden I get threatened by cancellation????DStv you did false advertising of R999 a month and I'm paying R1499 a month,now you threatened me with cancellation if I'm not happy???I'll go to the ombudsman or who ever to get this resolved!