JG
Jakob G
1 reviews | Active since May 2020
04 May 2020, 11:54
Overcharging(Over Billing) for DSTV Techinal Service
In 2014 or 2015 I asked the domestic employee, called Violet, that still works at my house, if her son can come and fix my DSTV. Her son and another came and fixed it, but they overcharged(over billed) me with a invoice of more than R8000.00 which I did pay them. It is a job that was suppose to cost actually only about R700.00.
Violet is based in Hammanskraal and her son(DSTV Technician) may be based also in Hammanskraal or in the northern region of Pretoria.
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Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 May 2020, 11:55Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 May 2020, 11:55
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
04 May 2020, 17:04 Hi Jakob G
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we need an invoice and the accreditation number for the installer that assisted you.
Awaiting your response.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we need an invoice and the accreditation number for the installer that assisted you.
Awaiting your response.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 May 2020, 17:04
Official
Hi Jakob G
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we need an invoice and the accreditation number for the installer that assisted you.
Awaiting your response.
Kind regards
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly be advised that we need an invoice and the accreditation number for the installer that assisted you.
Awaiting your response.
Kind regards
DStv: Hello Peter Team
JG
Jakob G's updateReviewer Update
04 May 2020, 17:17Name of Installer: Son of Violet Mthembu
Accreditation number of the Installer: Please ask Violet's son.
Contact Number of the Installer: This is Violet's number: *** and if she says that this is not the number of a person called Violet then she might be lying. Please contact Violet and then she should provide you the contact details of the installer which is her son.
Invoice of R 8000.00: To get the invoice I would need to pay about R1300.00 at Absa for my financial statements to trace the date and the account number for whom I EFT'ed the amount too. I don't have her sons' invoice no more with me, but they should have it somewhere with them.
Accreditation number of the Installer: Please ask Violet's son.
Contact Number of the Installer: This is Violet's number: *** and if she says that this is not the number of a person called Violet then she might be lying. Please contact Violet and then she should provide you the contact details of the installer which is her son.
Invoice of R 8000.00: To get the invoice I would need to pay about R1300.00 at Absa for my financial statements to trace the date and the account number for whom I EFT'ed the amount too. I don't have her sons' invoice no more with me, but they should have it somewhere with them.
JG
Jakob G's update04 May 2020, 17:17
Reviewer Update
Name of Installer: Son of Violet Mthembu
Accreditation number of the Installer: Please ask Violet's son.
Contact Number of the Installer: This is Violet's number: *** and if she says that this is not the number of a person called Violet then she might be lying. Please contact Violet and then she should provide you the contact details of the installer which is her son.
Invoice of R 8000.00: To get the invoice I would need to pay about R1300.00 at Absa for my financial statements to trace the date and the account number for whom I EFT'ed the amount too. I don't have her sons' invoice no more with me, but they should have it somewhere with them.
Accreditation number of the Installer: Please ask Violet's son.
Contact Number of the Installer: This is Violet's number: *** and if she says that this is not the number of a person called Violet then she might be lying. Please contact Violet and then she should provide you the contact details of the installer which is her son.
Invoice of R 8000.00: To get the invoice I would need to pay about R1300.00 at Absa for my financial statements to trace the date and the account number for whom I EFT'ed the amount too. I don't have her sons' invoice no more with me, but they should have it somewhere with them.