TC
Tiana C

1 reviews | Active since Jul 2021

25 Jul 2021, 01:22

Overcharging on price lock

The ****gersim that is DSTV, I took out a price lock for the new ultra paid an extra R200 in May because of early cancelation for the price lock I took in 2019 and was due in August, Last month I was debited close to a R1000, called to rectify the error and they apologized and credited me back R150 which didn't make sense, this month the app shows I must pay R1200 and at first they said R539 was reversed and check bank statements nothing was reversed and went on to say February and March was not paid that is not true because I have a debit order to avoid drama, I'm sick of being played by DSTV and demand they terminate my contract with them or they must get this in order.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jul 2021, 11:02
Official
Hi Tiana, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

TC
Tiana C's update17 Aug 2021, 22:53
Reviewer Update
Almost a month later and you ********** have not rep****