NM
Ntombikhona M

1 reviews | Active since Apr 2018

25 Jun 2020, 13:37

overcharging its clients

client number ***,Id NUMBER ***,multichoice is overcharging me and expert to get financial relief from it clients, after several attempts to try and sort this account, I have failed and call centre agents tell me different stories every time I call them. This company deserves a 0 rating as for their service

0
Replies (2)
NM
Ntombikhona M's update27 Jun 2020, 07:44
Reviewer Update
Hi I have proof on my phone that I didn't upgrade, and the account that I was trying to close did not appear in the self service, therefore it's didn't help me
NM
Ntombikhona M's update29 Jun 2020, 12:04
Reviewer Update
the self service does not understand what we asking it to do, and do you guys expert us to pay for your study system,of which I wont pay for something i didnt ask for.