Overcharging and forced to pay 3 times the package fee

I paid R100 of the Access package on the 19th September 2018 and they said I am owing R37.98 this morning services were disconnected I have been on conversations with ********** were by 3 different consultants are giving me 3 different amounts that must be paid which is number R87.98 Caylynn Tantij which I am double charged a connection fee, the other one said The amount of 137.98 is due to have the services reconnected. Mfaniseni Nhlapo so now I wonder what is going at your company this is daily ******* the person who connected me said I owed R37.98 and on the system it said that amount is due on the 14th October 2018 now my decoder is disconnected and I am having illiterate people beating themselves up on what amount to charge me will I pay more than R200 for a R99 package which I have already paid R100 this is how you ***** poor and innocent people I am not going to pay those amounts I will even go to ombudsman to expose the dealings of dstv you are ****** this is how this company is *****ing money from us