Overcharging

This month I was advised tht my account is R1,900.00. According to the lady I spoke to on 29 May 2020 my holiday home was activated on 09 April 2020. I requested that she listen to the recording and verify as I did not activate said holiday home (I do not even have one ...I wish....and it was lock down in any case) After I was placed on hold and the call now took 53 min 17 secs, I had to end the call. Thereafter I tried to call back 6 times without being able to get through. Needless to say the lady did not even try to call me back or resolve my issue. Absolutely useless and very bad/poor service. I am now on the line trying to sort it out again.....on hold now AGAIN...so lets see. This time with Leabona ( excuse spelling)

I FEEL LIKE CANCELLING DSTV as they have so many re-runs in any case