Overcharge,reconnecting fees...etc,etc,etc

Once a week my service is disconnected because of outstanding payments. I am in price lock and proved over and over again that I am paid up. I had to cancel the dedit order and deposit the money myself because they kept deducting massive amounts of money. Well now because of their incompetence in disconnecting my service it looks like they keep adding money to my account because of reconnecting fees.

They explained to me that they moved over to a new system that is why their system keeps throwing out wrong figures. I could thus understand it if they disconnect the service once a month because that is when the payments are due, but like clock work every Thursday????

Anyway...the only reason why i give 3 stars is because of their JHB Callcenter. Inside I give JHB call centre 10 STARS. Those ladies and gentleman really know their stuff.PE and CPT call center staff must get send down to JHB for training.

I nominate: Nompumelel,Rango and Mpho from JHB call centre to train the whole DSTV call centre staff even the PE call centre manager Wayne who never calls me back must go get training from them. To PE and CPT DSTV call centre staff...you do know that If you give people bad service and treat customers bad that eventually people will all move over to viewing service with more competant staff who is clued up. Job cuts will happen.

BIG THUMBS UP TO JHB CALL CENTRE STAFF...AND A BIG THUMS DOWN FOR PE and CPT