TM
Tidimatso M

1 reviews | Active since Jul 2018

29 Nov 2022, 13:26

Overcharged, Unreliable and bad

I am tired of calling and getting different information from your consultants, I am now charge R922.20 yet I'm on a family package. I had price lock, which I was told I could pay off and downgrade to my package of choice. Now things have changed, my latest ref is ***1-I1347. I need answers, you cannot be deducting so much, more especially month end of November yoh!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Nov 2022, 13:44
Official
Hi Tidimatso, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
TM
Tidimatso M's update01 Dec 2022, 08:25
Reviewer Update
Good day,

I still haven't received a call from you, my money is deducted without any explanation whatsoever. Cancel my subscription please
TM
Tidimatso M's update01 Dec 2022, 08:56
Reviewer Update
I've been calling from September without any answers 😡Now I've been holding to cancel my subscription for over 30 minutes, what ****ty service is this?