DA
Daniel A
1 reviews | Active since Oct 2011
20 Apr 2016, 14:39
Overcharged since Oct 2015 with no end in sight
Hi<br> <br> Refer to my previous report which I submitted on the 2nd of April for context. Not surprisingly, forwarding the request to the DPP department achieved absolutely nothing - as was the case with all the futile escalations to the DPP department before then.<br> <br> I am now utterly fed up. Take this as my final communication. If the issue is not resolved before your next debit order run I am telling my bank to prevent any further funds from being paid to Multichoice. I will be keeping the Explora decoder in order to cover the funds you owe me.<br> <br>
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DStv (MultiChoice)'s replyOfficial
21 Apr 2016, 14:04Hello daniel_va,
Kindly note that we tried to give you a call however there is no answer and our DPP department has also tried to call you earlier this month in an effort to rectify your query.
Note that we requested the DPP consultant who called you earlier this month to try and give you a ring back.
Kind Regards
Phil
Kindly note that we tried to give you a call however there is no answer and our DPP department has also tried to call you earlier this month in an effort to rectify your query.
Note that we requested the DPP consultant who called you earlier this month to try and give you a ring back.
Kind Regards
Phil
DStv (MultiChoice)'s reply21 Apr 2016, 14:04
Official
Hello daniel_va,
Kindly note that we tried to give you a call however there is no answer and our DPP department has also tried to call you earlier this month in an effort to rectify your query.
Note that we requested the DPP consultant who called you earlier this month to try and give you a ring back.
Kind Regards
Phil
Kindly note that we tried to give you a call however there is no answer and our DPP department has also tried to call you earlier this month in an effort to rectify your query.
Note that we requested the DPP consultant who called you earlier this month to try and give you a ring back.
Kind Regards
Phil