KS
Kgomoco S

1 reviews | Active since Jun 2012

11 Feb 2020, 13:49

OVERCHARGED FOR RECONNECTING

AM NOT HAPPY ABOUT THE SERVICE I GOT I KEEP PAYING AND MY SERVICES HAVE NOT BEEN RECONNECTED AM EXPECTED TO PAY STILL FOR WHAT I CANNOT BE CHARGED 500RANDS AND SOMETHING FOR A WEEK REALLY THE DISH HAS BEEN DISCONNECTED FOR A YEAR IF NOT TWO COS OF THE BULL**** I'VE BEEN HEARING FROM YOUR AGENTS THAT I NEED TO PAY SO YOU'RE BASICALLY SAYING I MUST PAY A R1000 FOR MY SERVICES TO BE RECONNECTED

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Feb 2020, 14:19
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
KS
Kgomoco S's update11 Feb 2020, 16:35
Reviewer Update
Good day

Thank you Ntando for your service..
Will bring the decoder to be tested.

Regards Kgomoco
KS
Kgomoco S's update13 Feb 2020, 13:28
Reviewer Update
Good day Ntando

I took the decoder to maponya like you advised it indeed turned out to be a power supply fault.You advised that my services are activated...it's the opposite it keeps playing ads how's that possible cause the issue at hand is payment which i made last week?May you kindly look into it..

Your quick response will be highly appreciated