PB
Pieter B
1 reviews | Active since Mar 2023
04 Apr 2023, 12:30
Overcharged
Horrible service from dstv.Im on a price lock with premium and 400gig internet for R999 a month From the beginning you charged me separately and deducted R1499 of my account every month .I'm being over charged for months now and I expect you to credit me for all the months I over paid!!!It's surely not in your best interest to advertise a package for 999 and then charge customers 1499??????How does that work??
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
04 Apr 2023, 12:33Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Apr 2023, 12:33
Official
Hi Pieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
PB
Pieter B's updateReviewer Update
06 Apr 2023, 07:29DStv when one late by 1 day,you are quick to disconnect services.....but when you overcharged people you take days/months to sort it out This overcharge comes down to false advertising!!!! Subscribers spend thousands of Rand's on subscriptions,the least you can do is sort the problems out!!!!😠😠😠👎
PB
Pieter B's update06 Apr 2023, 07:29
Reviewer Update
DStv when one late by 1 day,you are quick to disconnect services.....but when you overcharged people you take days/months to sort it out This overcharge comes down to false advertising!!!! Subscribers spend thousands of Rand's on subscriptions,the least you can do is sort the problems out!!!!😠😠😠👎