CN
CHRISTINE N
1 reviews | Active since Aug 2019
25 Feb 2022, 06:14
OVERCHARGED EVERY MONTH...
Please charge me correctly.
On a pay as you go package (R834 +R50 reconnection fee).... my last payment of R1000 was on the 20th January 2022 and I was disconnected on the 19th February 2022, but DSTV still expects me to pay R900.
I want to pay now, but only from the 25th February 2022 until 15th March 2022.
And your 24*7 assistant is useless...
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Replies (2)CN
CHRISTINE N's updateReviewer Update
25 Feb 2022, 06:29And why am being charged R50 X2 reconnection fee + R88.06 X2 FOR smartcard fee?
according to my statement from 20th Jan to 14th Feb... I must pay R695.29 + R50 reconnection fee
according to my statement from 20th Jan to 14th Feb... I must pay R695.29 + R50 reconnection fee
CN
CHRISTINE N's update25 Feb 2022, 06:29
Reviewer Update
And why am being charged R50 X2 reconnection fee + R88.06 X2 FOR smartcard fee?
according to my statement from 20th Jan to 14th Feb... I must pay R695.29 + R50 reconnection fee
according to my statement from 20th Jan to 14th Feb... I must pay R695.29 + R50 reconnection fee
DStv (MultiChoice)'s replyOfficial
25 Feb 2022, 07:23Hi Christine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Feb 2022, 07:23
Official
Hi Christine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team