MS
Mabel S
1 reviews | Active since Oct 2011
15 Feb 2022, 12:12
Overcharged Dstv invoice
We've been trying to get assistance to understand the reasons behind why our Jan statement was higher than normal. This 'error' was picked up early Jan and we contacted the call centre on several occasion to resolve this but to this day we 're still waiting for feedback.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Feb 2022, 12:14Hi Mabel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Feb 2022, 12:14
Official
Hi Mabel,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
MS
Mabel S's updateReviewer Update
07 Mar 2022, 20:05Its' been two months since we notified Dstv of extract charges on our January invoice and no feedback as yet. We tried to get assistance through their various channels.
MS
Mabel S's update07 Mar 2022, 20:05
Reviewer Update
Its' been two months since we notified Dstv of extract charges on our January invoice and no feedback as yet. We tried to get assistance through their various channels.