1 reviews | Active since Jul 2018
OVERCHARGED AND DISCONNECTED SERVICES
On the 23rd of JAN 2019 i made i payment of R608.40 for our DSTV Compact which was disconnected. Thus was the amount due. We had to call in for you to re-connect. A day later it was disconnected and again i had to call in and i was told to submit the proof of payment which i did. Again, two days later it was disconnected and i called again, i was told that we owe R558 and i then sent the proof of payment. Today on the 30th of JAN it was disconnected again. I called and spoke to a lady whom i've sent the proof of payment to but still have not yet been connected. I'm told that we owe R688.64. The same thing happened in December, i made a payment on the 14th and days later we were disconnected. I queried this and was told storied of which i decided to let go. Now after we've made a payment it is happening again. Please contact me and fix this mess. It's very frustrating and costly to make calls after being disconnected.
